Privacy policy

DRAFT. This page is a working explanation, not a finished legal document. Have a New Jersey attorney review it before anyone relies on it.

ServiceBridge is a marketplace. Sitters are independent. They are not employees of ServiceBridge.

We store the account, request, match, booking, payment ledger, and consent records needed to run the marketplace.

Customers see their own requests. Sitters see a request after they are matched or asked for a quote. Emergency contacts are shown to the sitter after the booking is confirmed. Leads are not shown on the public site.

We do not sell contact lists. We do not contact a lead unless that person has a recorded consent. Unknown permission is treated as no.

Email is sent with Resend when that key is set. Otherwise the message is written to the server log and the notification table.